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Delivery & Postage Information

Customers located in the United Kingdom

Most products will be delivered to you within 5 working days of you placing an order on our system.

Some of the more specialised products are ordered from the manufacturers, and in these cases, delivery may take a little longer. We will advise you by email where any order is unlikely to be delivered within 5 working days and provide an estimate of the delivery date. In accordance with our Cancellations & Returns Policy, you may cancel your order if the delivery date is not satisfactory.

Orders of £89.00 and over (incl. VAT) are postage free. We charge £8.33 (£10.00 incl. VAT) to deliver any order totalling less than £89.00.

We will use a major carrier to deliver your order, who will require a signature on delivery. We regret that we cannot influence the time of delivery on our standard service. If you require a timed delivery, please enquire about our premium rates.

Customers located outside the United Kingdom

We welcome orders from international customers and offer a choice of currency in which to make your purchase; British Pounds (£), Euros (€), or United States Dollars ($). The displayed price will be charged to your card in the currency that you select.

Most products will be delivered to you within 10 working days of you placing an order on our system. Some of the more specialised products are ordered from the manufacturers, and in these cases, delivery may take a little longer. We will advise you by email where any order is unlikely to be delivered within 10 working days and provide an estimate of the delivery date. In accordance with our Cancellations & Returns Policy, you may cancel your order if the delivery date is not satisfactory.

We will use a major carrier to deliver your order, who will require a signature on delivery. We regret that we cannot influence the time of delivery on our service. Please note that once your order has been despatched we cannot influence factors outside of our control that may delay delivery of your order, for example, customs clearance delays, local industrial action/strikes etc.

We offer a flat postage rate for each country outside of the UK, regardless of the size, weight and value of your order.

The rates that will be applied are as follows:

  Postage
excl. vat
VAT Postage
incl. VAT
Andorra £33.00 n/a n/a
Austria £24.50 £4.90 £29.40
Belgium £24.50 £4.90 £29.40
Bulgaria £27.50 £5.50 £33.00
Canada £48.50 n/a n/a
Canary Islands £42.50 n/a n/a
Channel Islands £32.50 n/a n/a
Croatia £63.50 n/a n/a
Cyprus £55.00 £11.00 £66.00
Czech Republic £27.50 £5.50 £33.00
Denmark £22.50 £4.50 £27.00
Estonia £27.50 £5.50 £33.00
Finland £24.50 £4.90 £29.40
France £24.50 £4.90 £29.40
Germany £24.50 £4.90 £29.40
Gibraltar £59.00 n/a n/a
Greece £32.50 £6.50 £39.00
Hungary £25.00 £5.00 £30.00
Iceland £50.99 n/a n/a
Ireland £18.50 £3.70 £22.20
Italy £24.50 £4.90 £29.40
Latvia £27.50 £5.50 £33.00
Liechtenstein £33.50 n/a n/a
Lithuania £28.00 £5.60 £33.60
Luxembourg £24.50 £4.90 £29.40
Malta £46.00 £9.20 £55.20
Monaco £29.00 n/a n/a
Netherlands £24.50 £4.90 £29.40
Norway £29.00 n/a n/a
Poland £26.00 £5.20 £31.20
Portugal £26.00 £5.20 £31.20
Romania £37.00 £7.40 £44.40
Slovakia £25.00 £5.00 £30.00
Slovenia £24.50 £4.90 £29.40
Spain £27.00 £5.40 £32.40
Sweden £24.50 £4.90 £29.40
Switzerland £38.50 n/a n/a
United Kingdom £8.33 £1.67 £10.00
United States £63.00 n/a n/a

If your country is not listed above then please email or telephone us on +44 1753 462 471 to arrange a personalised delivery quotation.